At taya365, your privacy is something we take seriously. This Privacy Policy explains what personal information we collect from players in the Philippines, how we use it, who we may share it with, and what rights you have over your own data. By using the taya365 platform — whether on mobile or desktop — you agree to the practices described here. We encourage you to read this page in full so you know exactly how your information is handled.
When you register for a taya365 account, we collect the personal details you submit in the sign-up form, including your full name, date of birth, email address, mobile number, and residential address in the Philippines. We also collect a copy of your government-issued ID and any supporting documents you submit during the identity verification process, which is required under applicable Philippine regulations. When you make a deposit or withdrawal, we collect the payment details associated with your chosen method, such as your e-wallet account reference or bank account information. If you contact our support team, we keep a record of that communication, including the content of your messages and the contact details you used. All of this information is collected because it is necessary to operate your account, process transactions, and comply with our legal obligations as a licensed platform serving players in the Philippines.
When you visit or use the taya365 platform, we automatically collect certain technical and behavioural data about your session. This includes your IP address, device type, operating system, browser version, and the pages or sections you visit within the platform. We also record your betting and gaming activity, including the markets you browse, the wagers you place, and the outcomes of those bets, as this data is essential for account management and dispute resolution. Session duration, login timestamps, and navigation patterns are logged to help us detect unusual activity and protect your account from unauthorised access. We may use cookies and similar tracking technologies to maintain your session, remember your preferences, and improve the overall performance of the platform on your device. You can manage cookie preferences through your browser settings, though disabling certain cookies may affect the functionality of some platform features.
The personal data we collect is used primarily to create and manage your taya365 account, process your deposits and withdrawals in Philippine pesos, and provide you with access to our sports betting and live casino services. We use your identity and contact information to verify your eligibility to play, confirm your age, and comply with anti-money laundering requirements that apply to online gaming platforms operating in the Philippines. Your activity data helps us personalise your experience, surface relevant content, and ensure the platform performs well on your device. We may use your contact details to send you important account notifications, security alerts, and updates about changes to our terms or policies — these communications are not optional, as they are necessary for the operation of your account. We do not use your personal data to build profiles for sale to advertisers or to share with unrelated third parties for their own marketing purposes.
taya365 does not sell your personal information to third parties under any circumstances. We may share your data with trusted service providers who assist us in operating the platform, such as payment processors, identity verification partners, and cloud infrastructure providers — all of whom are contractually required to handle your data securely and only for the purposes we specify. In certain circumstances, we may be required by law or by a regulatory authority in the Philippines to disclose your personal information, and we will comply with such lawful requests. If taya365 undergoes a business restructuring, merger, or acquisition, your data may be transferred to the successor entity, and you will be notified of any material change in how your data is handled. We will never share your data with third parties for their own independent marketing or profiling activities without your explicit consent.
You have the right to request a copy of the personal data taya365 holds about you at any time. If you believe any of your information is inaccurate or out of date, you can request that we correct it by contacting our support team. We will process access and correction requests within a reasonable timeframe and will inform you of the outcome. Keeping your account details accurate is also important for the smooth processing of withdrawals and identity checks, so we encourage you to update your profile whenever your circumstances change. Requests can be submitted through the contact details provided at the bottom of this page.
You may request the deletion of your personal data in certain circumstances, such as when your account has been closed and there is no longer a legal basis for us to retain it. However, please be aware that some data must be retained for a minimum period under Philippine law and our regulatory obligations, even after your account is closed. You may also request that we restrict the processing of your data while a dispute or correction request is being resolved. We will acknowledge all deletion and restriction requests promptly and explain clearly what we are able to action and what we are required to retain. If you have concerns about how your data is being handled, you also have the right to raise a complaint with the relevant data protection authority in the Philippines.
taya365 uses industry-standard security measures to protect your personal data, including SSL encryption for all data transmitted between your device and our servers, and access controls that limit who within our organisation can view your information. We retain your personal data for as long as your account is active and for a further period as required by applicable law and our regulatory obligations in the Philippines. When data is no longer required, it is securely deleted or anonymised in accordance with our internal data retention schedule. If you suspect that your account has been accessed without your authorisation, please contact our support team immediately so we can investigate and take appropriate action. Protecting your data is a shared responsibility, and we encourage you to use a strong, unique password and to keep your login credentials confidential at all times.
If you have any questions about this Privacy Policy or how taya365 handles your personal information, our FAQ page covers the most common queries from players across the Philippines. You can also review our Terms and Conditions and Responsible Gaming pages for more detail on how we operate. Ready to get started with a secure, mobile-friendly account? Register today — it only takes a few minutes.